DRAGONFLY SENIOR NAVIGATION SERVICES LLC
PRIVACY POLICY AGREEMENT
Dragonfly Senior Navigation Services LLC values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online resources and services, and what we will and will not do with the information we collect. Our Privacy Policy has been designed and created to ensure those affiliated with Dragonfly Senior Navigation Services LLC of our commitment and recognition of our obligation to meet, and exceed, most existing privacy standards. Dragonfly Senior Navigation Services LLC complies with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003, as amended 2011, as well as the EU General Data Protection Regulation in place from 25th May 2018. This Privacy Policy sets out how we will treat your personal information.
We reserve the right to make changes to this Privacy Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Dragonfly Senior Navigation Services LLC decides to make use of any personally identifiable information on file, in a manner substantially different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option to permit the use of their information in this separate manner or to remove their information (see below).
This Privacy Policy applies to Dragonfly Senior Navigation Services LLC, and it governs any and all data collection and usage by us. By using dragonflyseniornavigation.com, you are consenting to the data collection procedures expressed in this Privacy Policy.
Please note that this Privacy Policy does not govern the collection and use of information by third parties not controlled by Dragonfly Senior Navigation Services LLC, which includes companies that Dragonfly Senior Navigation Services LLC does not control, and individuals not employed or managed by us. If you visit a website that we mention or link to, you should review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites gather, make use of, and share the information collected.
Specifically, this Privacy Policy will inform you of the following:
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:
Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested;
Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
Information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs;
Information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication).
In addition, Dragonfly Senior Navigation Services LLC may have the occasion to collect non-personal anonymous demographic information, such as gender, age, household income, political affiliation, religious affiliation, and race, as well as the IP address, the type of browser you are using, or type of operating system, which will assist us in providing and maintaining superior quality service.
Dragonfly Senior Navigation Services LLC may also deem it necessary, from time to time, to follow websites that our users may frequent to understand what types of services and products may be the most popular to our customers or the general public.
This site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Privacy Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
To better understand your needs and provide you with the services you have requested;
To fulfill our legitimate interest in improving our services and products;
To send you promotional emails containing information we think you may like when we have your consent to do so;
To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Privacy Policy.
Cookies
This Cookie Policy describes how Squarespace uses cookies and similar technologies to provide, customize, evaluate, improve, promote and protect our Services. If you have any comments or questions about this Cookie Policy, feel free to contact Squarespace at privacy@squarespace.com.
Cookies. Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies on the website and associated domains of www.squarespace.com, including this website, and on Squarespace web and mobile applications for the following purposes:
Authentication, Customization, Security and Other Functional Cookies. Cookies help us verify your Account and device and determine when you’re logged in, so we can make it easier for you to access the Services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials and to remember choices you’ve made on the Services, such as your language preference.
Performance And Analytics. Cookies help us analyze how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting.
Third Parties. Third Party Services may use cookies to help you sign into their services from our Services. Any such third party cookie usage is governed by the policy of the third party placing the cookie.
Squarespace Ads. We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with Squarespace ads. For example, if you visit Squarespace and also use a social media platform, you may see a Squarespace ad in your social media newsfeed or timeline.
Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the Services. We currently don’t respond to DNT:1 signals from browsers visiting our Services. You can also opt out of receiving interest-based ads from certain ad networks here (or if located in the European Union, here).
Device Identifiers. We use device identifiers on Squarespace web and mobile applications to track, analyze and improve the performance of the Services and our ads.
Third Party Tags. We use and manage third party tags on the website and associated domains of www.squarespace.com and on Squarespace web and mobile applications. Third party tags may take the form of pixels or tracking snippets. We use pixels to learn how you interact with our site pages and emails, and this information helps us and our ad partners provide you with a more tailored experience. We use tracking snippets to capture data from your browser, make requests to a third party partner or set cookies on your device to store data. For example, if you see a Squarespace ad on a social media platform and choose to use Squarespace, we may use a tag to reduce the number of Squarespace ads you see on that platform. We use Google Tag Manager to manage our third party tag usage. This may cause other tags to be activated which may, for their part, collect data and set cookies under certain circumstances. Google Tag Manager does not store this data.
Cookies on Your Sites. For information about the cookies and similar technologies used on Your Sites click here.
We may update this Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date” at the top of the Cookie Policy and post it on our sites. We encourage you to check back periodically to review this Cookie Policy for any changes since your last visit.
Using Your Personal Information
To assist in the operation of our website and to ensure delivery of the services you need and request, Dragonfly Senior Navigation Services LLC may collect and may make use of personal information.
We may use your personal information to:
administer our website and business;
send you non-marketing commercial communications;
send you email notifications that you have specifically requested;
send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
deal with enquiries and complaints made by or about you relating to our website;
deal with any Dragonfly Senior Navigation Services LLC software support requests made by you;
to complete surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Dragonfly Senior Navigation Services LLC may feel it necessary, from time to time, to contact you on behalf of our other third party, external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.
Dragonfly Senior Navigation Services LLC may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information.
Dragonfly Senior Navigation Services LLC may use various third-party social media features including but not limited to Facebook, Twitter, Instagram, LinkedIn, Snapchat, Reddit and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Dragonfly Senior Navigation Services LLC’s control.
Dragonfly Senior Navigation Services LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
Disclosing Personal Information
Dragonfly Senior Navigation Services LLC may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy.
Dragonfly Senior Navigation Services LLC may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this Privacy Policy.
Dragonfly Senior Navigation Services LLC may not use or disclose the information provided by you except under the following circumstances:
as necessary to provide services or products you have ordered;
in other ways described in this Privacy Policy or to which you have otherwise consented;
as required by law, or in response to a subpoena or search warrant;
to outside auditors who have agreed to keep the information confidential;
in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
as necessary to enforce the Terms of Service;
as necessary to maintain, safeguard and preserve all the rights and property of Dragonfly Senior Navigation Services LLC.
Non-Marketing Purposes
Dragonfly Senior Navigation Services LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as security breaches, account issues, bug alerts, and/or changes in Dragonfly Senior Navigation Services LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us including emails or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to dragonflyseniornavigation@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Dragonfly Senior Navigation Services LLC will continue to adhere to this Privacy Policy with respect to any personal information previously collected.
Links to Other Websites
Our website may contain links to affiliate and other websites. Dragonfly Senior Navigation Services LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.
Children under the age of 13
Dragonfly Senior Navigation Services LLC‘s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India. You expressly agree to the transfers of personal information described in Privacy Policy.
Notice to European Union Users
Dragonfly Senior Navigation Services LLC‘s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Privacy Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows:
The right to be informed: We must inform you of how we intend to use your personal data. We do this through the terms of this Privacy Policy.
The right of access: You have the right to request access to the data we hold about you. You can request access by sending an email to dragonflyseniornavigation@gmail.com. We must respond to your request within one month.
The right to rectification: If you believe some of the data we hold is incorrect, you have the right to have it corrected. You can correct this data by logging into your account with us or by sending us an email with your request.
The right to erasure: You can request that the information we hold be deleted. We will comply unless we have a compelling reason not to, in which case you will be informed of our refusal. You can request your information be deleted by sending an email to dragonflyseniornavigation@gmail.com.
The right to restrict processing: You can change your communication preferences or opt-out of certain communications by sending an email to dragonflyseniornavigation@gmail.com.
The right of data portability: You can obtain and use the data we hold for your own purposes without explanation. You can request a copy of your information by contacting us at dragonflyseniornavigation@gmail.com
The right to object: You can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To file a formal objection, please send an email to dragonflyseniornavigation@gmail.com
In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below (Security) or visit our website at dragonflyseniornavigation.com.
Security
Dragonfly Senior Navigation Services LLC will take reasonable technical and organizational precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, Dragonfly Senior Navigation Services LLC may also be secured by other third-parties and/or products.
Acceptance of Terms
By using this website, you are accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should immediately cease further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address.
Email: dragonflyseniornavigation@gmail.com
Telephone Number: 630-470-1910
Mailing Address:
Dragonfly Senior Navigation Services LLC
1770 S RANDALL RD, STE A, #267
GENEVA, IL 60134